Visionaire Privacy Policy

Updated: March 18, 2022

Visionaire. (“We,” “Us,” or the “Company”) knows that you care about your personal information, and we take privacy very seriously. Please read our policy carefully before submitting any personal information to us. This privacy policy (the “Policy”) is intended to inform you of the types of information we collect, as well as our policies and practices regarding the collection, use, and disclosure of that information through the web pages at any of our Websites, including without limitation, and (each, a “Website”).

Please read this Policy carefully, because by using the Website, you are acknowledging that you understand and agree to the terms of this Policy, and consent to the types of information and the manner in which we may collect, use, and disclose such information. If you do not agree to the terms of this Policy, please do not provide any personal information to us through the Website.

We will ensure that all Personal Information (as defined below) that we collect and maintain will be (i) processed lawfully, fairly, and in a transparent manner; (ii) collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; (iii) adequate, relevant, and limited to what is necessary; (iv) accurate and kept up to date; and (v) processed in a manner that ensures appropriate security of the Personal Information, including protection against unauthorized or lawful processing and against accidental loss, destruction or damage.

Collection of personal information

We may ask you on this Website for information that personally identifies you or provides information about yourself (“personal information”) or allows us to contact you to provide a service or a product or carry out a transaction that you have requested (such as requesting information about our company). The personal information we collect may include your name, your address, your telephone number, your email address and other contact information, and other information about services or information requested through the Website. You are not required to provide the personal information that we have requested, but, if you choose not to do so, in many cases we will not be able to provide you with our services or respond to questions you may have.

You may also provide certain information in response to surveys or questionnaires on our Website. This information may include information regarding you and your business including your interest, experience, and participation in the conduct of clinical studies. You are not required to complete any surveys or questionnaires on our Website, but if you choose not to do so, we will not include you in the databases relevant to such surveys or questionnaires.

The Website may also collect information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Website; the pages that you access while at the Website and the Internet address of the Website from which you linked directly to the Website. This information is used, among other reasons, to help improve the Website, analyze use trends, and administer the Website.

Use of personal information

Except as otherwise required by law, the personal information collected on the Website will be used solely to:

  • Operate the Website and to provide the service(s) and/or product(s) or carry out the transaction(s) you have requested or authorized
  • To provide you with more effective customer service
  • Send promotional or informational materials to you (see opt-out provisions below)
  • To improve the Website and any related Company products or services
  • To make the Website easier to use by eliminating the need for your repeated entry of the same information. In order to offer you a more consistent experience in your interactions with the Company, information collected by the Website may be combined with information collected in connection with other Company products and services

If you have expressed interest in becoming a clinical investigator or completed our questionnaire on clinical investigators, we may use that information to contact you regarding your interest in conducting clinical studies or to obtain more information regarding your qualifications. See below on how we may share such information.

How we share information

The Company may occasionally hire other companies to provide limited services on our behalf, such as Website and data hosting or technical support, mailing/shipping, answering customer questions about products and services, and sending information that you may have requested about our products and services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose. For example, the Company may share data:

  • To enable third parties to provide services to us. This may include an email service provider or similar technical service providers.
  • To comply with our legal obligations, regulations or contracts, or to respond to a court order, administrative or judicial process, such as a subpoena, government audit or search warrant. Categories of recipients would include counter-parties to contracts, judicial and governmental bodies
  • In response to lawful requests by public authorities (such as national security or law enforcement)
  • To seek legal advice from external lawyers and advice from other professional advisers such as accountants, management consultants, etc.
  • As necessary to establish, exercise or defend against potential, threatened or actual litigation (such as adverse parties in litigation)
  • Where necessary to protect the Company, your vital interests, such as safety and security, or those of another person
  • In connection with the sale, assignment or other transfer of all or part of our business (such as a potential purchaser and its legal/professional advisers)

If you have provided information for our database of veterinarians interested in conducting veterinary clinical trials, we may sell, transfer or otherwise provide your information to third parties interested in sponsoring such studies. By providing your information for use in our database, you hereby consent to the sale, transfer or provision to such third parties, which may include clients to whom we provide services or unrelated entities.

We may aggregate and/or de-identify data about visitors to our Website or other collection activities and use it for any purpose, including product and service development and improvement activities.

Control of personal information

Except as otherwise described in this Privacy Policy, your personal information will not be shared outside of the Company without your permission.

No information should be submitted to or posted to the Website by any person under the age of 13 years. The Company does not knowingly collect information from children under 13.


We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying legal, accounting, or reporting requirements. We are a United States-based company, and as such you expressly consent to the transfer and storage of your personal data collected through the Website to anywhere in the United States where we maintain facilities. In some circumstances we may anonymize your personal data (so that it can no longer be associated with you) in which case we may use this information indefinitely without further notice to you.

Security of personal information

The Company is committed to protecting the security of your personal information. When you submit personal information on the Website, the Company will take all reasonable efforts in order to protect your personal information. The Company uses certain security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure once it is received. Although we implement reasonable administrative, physical, and electronic security measures designed to protect your personal data from unauthorized access, we cannot ensure the security of any information you transmit to or guarantee that this information will not be accessed, disclosed, altered, or destroyed. We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored personal data.


Upon your acceptance of cookies from our Websites, we may collect information about your visits to the Website without you actively re-submitting acceptance of cookies. In some countries, we are not permitted to send cookies to the browser of a user without the prior consent of the affected user. In this case, we will seek such consent. The remainder of this section assumes that either the use of cookies is not restricted by applicable law or if it is restricted the individual has explicitly consented to the use of cookies. A cookie is a small text file that is placed on your hard disk by a web page server and that helps the Website to recall your specific information on subsequent visits. The use of cookies simplifies the process of delivering relevant content, eases Website navigation, and provides other similar benefits to users of the Website. When you return to the Website, the information you previously provided can be retrieved, so you can easily use the Website’s features.

You have the ability to accept or decline the use of cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the features of the Website.

Choice/opt out

The Website provides you with the opportunity to choose to receive updates about the Company and any information we may want you to know about. You may be added to the Company’s mailing lists and signed up for certain notifications from the Company when you submit your contact information through the Website. If you would like to be removed from this list and/or opt out of these notifications, please unsubscribe using the instructions in the email or call or write us at the physical address, email address or telephone number listed below. We will use reasonable efforts to remove you from our mailing list in a timely manner.

If you need to correct or update your contact information, or you no longer desire our services, you can do so by contacting us using the contact information set forth below.

Third-Party Websites

The Website may contain links to other websites that are not affiliated with the Company. Any such link is not, and is not intended to be, an endorsement of any third-party website or its content and you should review the terms of use and privacy policy of such third-party website. These third-party Websites operate independently of the Company and the Company is not responsible for the privacy practices or the content of such third-party websites.

Coordination with Terms of Use

This Privacy Policy is intended solely to clarify the Company’s practices with respect to personal information and shall not in any way modify or limit the legal effect of the Terms of Use of the Website. In the event of any conflict between this Privacy Policy and the Terms of Use, the Terms of Use shall control. In particular, the Company will not be liable for any damages or injury (including, without limitation, incidental and consequential damages, personal injury/wrongful death, lost profits, or damages resulting from lost data or business interruption) that result from your use of the Website or your submission of personal information through the Website, even if there is negligence on the part of the Company or its employees. In addition, you agree to defend, indemnify, and hold the Company, its officers, directors, employees, agents, licensors, and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable attorneys’ fees, resulting from, or alleged to result from, your submission of personal information to the Website or your unlawful collection of personal information of others through use of the Website.

Governing law and venue

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the State of North Carolina. Any dispute relating to this Privacy Policy shall be resolved solely in the state or federal courts located in the State of North Carolina.

Contact information

The Company welcomes your comments regarding this Privacy Policy. If you have questions about this Privacy Policy, please contact us electronically or via postal mail at the following address, and we will use commercially reasonable efforts to promptly determine and remedy the problem, or if you need to contact us for any other reason, you may do so using the following information:
Visionaire Marketing, Inc.


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